Praktyki w Learning & Development Trainee in an international hotel chain 5* w Malta

This hotel is part of a well recognised international chain, with a global presence and more than 15,000 hotels. One of its most luxurious 5 star hotels is located on the beautiful island of Malta, surrounded by beautiful islands and landscapes. 

The company is offering internships in all of its’ departments, such as management and administration, F&B, kitchen, front desk, back office, revenue management and HR. 

The ideal profile would be students who have studies in hospitality or tourist company mangement and who have an excellent level of English, a business knack and also a good manner of speaking with clients.

 The student who has the privilege of being accepted will have the opportunity to have accommodation in a shared flat with other students, meals whilst they are working and a transport ticket for all trips between the hotel and apartment. 

The L&D Trainee will support the L&D Executive with the effective implementation of all Hotel training activities as well as the running of all learning programs.The ultimate objective is to ensure that employees possess the necessary knowledge and skills to provide memorable experience for hotel guests.

• Co-ordinate and deliver the Orientation Program for new employees and other company training
• Ensure training material and equipment is kept up-to
• Assist with new design, deliver and facilitate training programmes as require
• Assist the L&D Executive to identify training needs through a Training Needs Analysis using Performance Appraisals, employee and guest satisfaction surveys, guests’ comments, one-to-one meetings with Heads of Department.
• Assist the L&D Executive in communicating all updates on Service Standards and SOP’s Lead and motivate the Operational Coaches providing clear direction and addressing

• Design, deliver and facilitate training programmes as required.
• Support projects / HR initiatives and programs
• Support the HR Manager in the implementation of HR initiatives and programs
• Evaluate all training activities conducted in the Hotel.
• Maintain accurate and updated records of all training activities