Práctica de Learning & Development Trainee in an international hotel chain 5* en Malta

Hotel perteneciente a un cadena hotelera internacional de gran reconocimiento, con presencia mundial, y con mas de 15.000 hoteles, ubicada uno de sus mas lujosos 5 estrellas en la hemosa isla Maltesa, rodeada de paradisíacas islas y paisajes,

La empresa ofrece ofertas de prácticas en todos sus departamentos,jefatura y dirección, F&B, kitchen, front desk, back – office, revenue management and HR. 

Los perfiles ideales serán estudiantes que tengan estudios en hospitality o dirección de empresas turísticas y que tengan un excelente nivel de inglés , don comercial y de atención al cliente. 

El estudiante que tenga el privilegio de ser aceptado tendrá la oportunidad de tener alojamiento en un apartamento compartido con otros estudiantes, comidas mientras que este en el servicio, y ticket de transporte para los traslados entre el hotel y el apartamento.

The L&D Trainee will support the L&D Executive with the effective implementation of all Hotel training activities as well as the running of all learning programs.The ultimate objective is to ensure that employees possess the necessary knowledge and skills to provide memorable experience for hotel guests.

• Co-ordinate and deliver the Orientation Program for new employees and other company training
• Ensure training material and equipment is kept up-to
• Assist with new design, deliver and facilitate training programmes as require
• Assist the L&D Executive to identify training needs through a Training Needs Analysis using Performance Appraisals, employee and guest satisfaction surveys, guests’ comments, one-to-one meetings with Heads of Department.
• Assist the L&D Executive in communicating all updates on Service Standards and SOP’s Lead and motivate the Operational Coaches providing clear direction and addressing

• Design, deliver and facilitate training programmes as required.
• Support projects / HR initiatives and programs
• Support the HR Manager in the implementation of HR initiatives and programs
• Evaluate all training activities conducted in the Hotel.
• Maintain accurate and updated records of all training activities