Internship in International receptionist in a 4-star hotel in Barcelona

Barcelona has long been the favourite destination for thousands of tourists, and therefore the hotels in the city must keep up: this is a 4-star hotel located close to the beach, and it offers paid internships in Barcelona, also with accommodation and board included.

This hotel is part of a well-respected chain in the region of Catalunya, and with presence in other parts of Spain such as Andalusia and the Mediterranean coast. This is a company where, for years, many students have been placed at the reception or in the food & beverage department.

Thier team, we should highlight, is young and very well prepared. They have extensive experience with interns, and even some of the current managers used to be interns who were eventually hired after their international internships.

This reception internship in Barcelona is carried out in a wonderful 4-star hotel a few minutes away from the beach. The internship is paid, and the hotel also offers accommodation and board to the intern during the whole training experience.

The most important tasks during this customer service internship, always under the supervision of a tutor, are:

• Receive new clients, resgiter check-ins, allocate rooms.
• Register check-outs and unblock the rooms.
• Make sure that all payments are complete before the check-out.
• Check-in groups of tourists.
• Give toruist information about Barcelona, the region, and about events and points of interest.
• Inform about schedules and services of the hotel.
• Maintain the reception clean and in order.
• Pass the phonecalls.
• Solve doubts, handle complaints, and give the best customer service in general.