Internship in Stage dans un hôtel 4* en réception SPA in Menorca

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Internship offer in Tourism, reception and animation in Menorca


Information about the company that’s offering the internship:

The company that offers this university internship is a hotel group with resorts in various parts of Spain, including the Balearic Islands and even Madrid: This group of hotels has renovated structures and, essentially, with a staff used to dealing with internship students.

The hotels of this hotel chain usually offer university internships in marketing, reception, catering, cuisine, human resources and even hotel management, all of them through a model of training and accompaniment that is usually led by the Head of Department who, in turn, is the intern’s tutor.

The internship period in hotels in the Balearic Islands, such as Menorca, runs from April to the end of October each year during the sun and beach season.

Students begin their internship with learning about the environment, Cala Galdana and Menorca. galdana and Menorca, throughout their internships, the range of tasks increases until they become until they have an autonomy in the center.

Under no circumstances do students work ALONE. At the end of their internships, students must be able to perform the tasks of the department head, make timetables. Department head’s tasks, make timetables, organize activities and lead groups. lead a group.

In all the hotels of the group the working day is 5 days a week, 8 hours a day. Of course the start of the working day is different for each department.

As a general rule, accommodation, food and remuneration are offered at the hotel in Menorca. The rooms can be inside or outside the hotel, in apartments next to the hotel for example, and are always shared between two or three students.


Internship tasks:

  1. Accueil des clients :

    • Gestion des réservations pour chambres et soins spa.
    • Informations sur les services de l’hôtel et du spa.
  2. Coordination des rendez-vous spa :

    • Planification des soins en collaboration avec l’équipe du spa.
  3. Gestion des check-ins/check-outs :

    • Check-ins/check-outs avec attention aux détails.
    • Informations sur les services spa pendant le séjour.
  4. Conseil sur les soins spa :

    • Informations détaillées et conseils adaptés.
  5. Gestion des plaintes :

    • Résolution proactive des problèmes avec l’équipe du spa.
  6. Promotion des services spa :

    • Mise en avant des offres spéciales et forfaits.
  7. Rapports et suivi :

    • Tenue de registres précis et rapports réguliers.
  8. Formation continue :

    • Participation à des formations sur les nouveaux traitements spa.

 

Logement au bout du troisième mois. 


Requirements for the applicant:

Studies

Tourisme, spa et bien-être ou similaire

Required languages

English – C1
French – Appreciated
Spanish – Appreciated

Desired experience

IT skills

Other requirements

Savoir travailler en équipe et avoir un bon contact client

Important information

Location

MenorcaMenorcaSpain07750

Benefits

300€/mois

Lodging and Meals

Working hours

Du Lundi au Dimanche, rotatif, 5 jours de travail et 2 jours de repos

40h/semaine





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