Internship in International receptionist in Barcelona

This hotel is located in a residential area on the outskirts of Barcelona (20 km), perfect to visit the city without staying in the tourist centre, with an easy access to the city´s public transport. Their team is versatile, and they are all responsable for various tasks.

Students are also trained as such, to improve learning and show how different departments of the hotel are managed, especially reception and F&B.

Shifts are rotating, usually 7am-3pm and 3pm-11pm. To facilitate the students´ experience this hotel offers shared accommodation within its premises, and access to the staff cantine at breakfast. It also offers monthly financial aid.

The group that owns this hotel has been collaborating with us since 2010, and is recognised throughout the European Union by providing its students with excellent training in the departments such as front office, booking, events, management, food¬beverage and as Assistant Director.

Its team is multicultural and its main customers are business representatives and families of Spanish and French origin.

Given the characteristics of the internship, the student will be immersed in the Spanish culture and thus will be able to improve their level of language, and have a quality experience in the world of tourism.

The Hotel is composed of a multiskilled team that carries out the customer service in the different departments of the hotel. This internship takes place in the reception department as well as in the bar and restaurant.

The intern will be trained in the different tasks of customer service:

• Welcome and hand out information to customers;
• Check in and check out;
• Billing;
• Reservation management and internal program;
• Provide information about hotel services and requested tourist information;
• General support of the daily tasks of the department;
• During the breakfast buffet, the intern assists guests, prepares the dining area, collects plates and responds to requests from customers;
• In the restaurant and bar: serving beverages, preparation and cleaning of tables, customer service.

In case of an internship with less than two months, the Hotel will only provide lodging and breakfast, without remuneration.