Internship in IT Supporter Technician in Madrid in Madrid

Company located in Madrid created since 2004. They offer online technical services for customers who want to improve  the online experience of their customers.  The company requests student with training with training;oacute;n informática or programción to put their technological development skillsóogo online.

The practice develops over a period of more than 3 months of practice. You have the opportunity to make a career in the company after the practice if you demonstrate an efficient growth in your daily tasks,

¿Qué offers you the company? In addition to training, it will have a monthly económica between €450 to €500 net. The company is interested in people very proactive, creative and detailed, who know how to get involved in the business project. It will be valued a lot of experience or knowledge in the technology sector and in particular with regard to online support systems to customers or áreas of IT support.

We look for a profile that supports the department in the deployment and after-sales of our online customer service and remote assistance solutions, both in back-end tasks and in scheduled actions with customers.

The tasks to be carried out are as follows:

• Installation, configuration, customization and project commissioning based on our technologies.
• Customer support
• Gestón incidents with manufacturer.

We value you with knowledge of:

• CRM software or the like
• Ticketing systems or similiars

Remote assistance and/or online chat software

Part-day dedication and flexible hours to negotiate. Possibility of telework in the medium term.